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Episode 154 - Virtual Snow Days, SIS Woes, and Bathroom Breaks
K12 Tech Talk
The Benefits of No Tickets
The speaker highlights the advantages of a system where tickets are not required for urgent action. By skipping the ticketing process and allowing direct communication, certain individuals can receive immediate attention and assistance, preventing delays and minimizing the risk of a single point of failure in the workflow. The speaker appreciates the efficiency and flexibility of this approach, especially in urgent situations where quick action is crucial.
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