The Power of Reliable Delivery in Leadership

Reliable delivery, although initially considered unexciting, is a crucial and powerful behavior in leadership. It is the only behavior that improves the likelihood of being hired and successful in a role, as well as being associated with high performance. Consistency is emphasized over spectacular achievements, and reliability ultimately wins the day. Although improving reliability may seem challenging, it is a mindset that can be developed, and CEOs who prioritize reliability naturally want to be counted on. CEOs can supplement their natural propensities with a reliable team, as reliability can be built into the business by the right people. It is essential for leaders to surround themselves with individuals who can help build a reliable business, and then allow them to fulfill their roles. Ultimately, a reliable business is more akin to a marching band than a jazz improv.