Invest Like the Best with Patrick O'Shaughnessy cover image

Frank Blake - Leading By Example - [Invest Like the Best, EP.377]

Invest Like the Best with Patrick O'Shaughnessy

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The Power of Handwritten Notes

Handwritten notes have a powerful impact on motivation and connection. When working for the Vice President in 1981, receiving a personal note boosted morale and loyalty. Similarly, at Home Depot, the practice of writing about 200 handwritten notes per week was instrumental in reinforcing a focus on customer service. These personalized notes recognized and appreciated specific actions, enhancing the recipients' sense of value and importance.

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