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How Do Leaders Bring Up Uncomfortable Conversations?
If you have a 30-minute one-on-one with somebody, the right time to bring up the uncomfortable thing is not at minute 28. If you really want to build a dignified environment with people, just be up front with them. Don't protect yourself with the clock where I'm going to bring it up at minute number 28. So in two minutes, I have an excuse to get out of here if it's going bad, right?