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Define Value to Drive Decisions
Phase zero planning requires the formulation of a business case and benefits realization plan to clarify the expected business value and quantifiable benefits of a project. This phase helps in accurately determining project costs and articulating how specific process improvements, module implementations, or job changes will generate business value. By establishing a detailed benefits realization plan, organizations can track progress post-deployment and optimize their technology implementations for maximum return on investment. Moreover, having a clear business case aids in critical decision-making during implementation, guiding choices related to scope, customization, and budget adjustments, ensuring these decisions align with defined business values.