REWORK cover image

REWORK Live!

REWORK

00:00

Embrace Customer Feedback After Product Launch

It is crucial for founders to embrace customer feedback after launching a new product, as it provides valuable insights such as feature requests, bug reports, customer preferences, and appreciation. Initially handling hundreds of emails a day himself, the founder emphasized the importance of immersing in customer feedback. Despite the overwhelming nature of customer support, stepping into the 'fire hose' of feedback is essential for anyone creating something new for the first time.

Play episode from 36:13
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app