How to Buy a $5m Business & Hire an Operator to Run It
Acquiring Minds
**Building Culture as a Competitive Advantage **
Actively seeking and acting upon customer feedback has significantly improved the company's reputation. By incentivizing employees to increase Google reviews, the business saw a substantial increase in reviews and star ratings, resulting in more customer inquiries. The strategy not only enhanced the company's image but also boosted employee morale as they took pride in the business's success and reputation in the industry.
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