Inside TikTok: Culture, strategy, monetization, and more | Ray Cao (Global Head of Monetization Product Strategy and Operations)
Lenny's Podcast: Product | Growth | Career
Immersion in Customer Painpoints
The structure of reading documentation before meetings is a key strategy used to understand what customers are talking about and thinking. Bringing Product Managers and Engineering Leaders to meet clients first-hand helps them gather market information and experience the challenges customers face using the company's products. This approach provides valuable external insights and ensures that the internal team understands and feels the customers' painpoints, leading to a successful strategy implementation.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
