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Brands Create an Impervious Connection That's Hard to Break
When you think about brands in the way that you're describing them, how valuable are these stories commercially speaking? Oh, they're tremendously valuable. And the reason that they're valuable is because they create a kind of impervious connection that's hard to break. If a consumer connects with a brando product in terms of an identity argument instead of an argument about how better the features are of the product compared to something else they could buy. Then what is happening is that there is an insulation from the brands competitive attacks. Once a person believes that a brand is part of who they are, then asking them to go to another brand is essentially asking them to change who they are.