"Media Empires" | The Business of Newsletters, Podcasts, Creators, and Data Acquisition cover image

AI and Offshore Labor in Service-Based Businesses | Romeen Sheth, Metasys

"Media Empires" | The Business of Newsletters, Podcasts, Creators, and Data Acquisition

NOTE

The Future of AI and Human Labour in Business

The challenge for AI replacing offshore labor completely is that AI needs to provide customization and unique value that justifies the cost savings. Artificial intelligence should back and power down the cost of labor significantly to increase productivity, but businesses are still willing to pay for customization, white-glove service, and handholding because the value generation from this approach is expected to be so significant that it surpasses the cost savings of AI alone.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner