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Tech Intersect #191: How Leaders Win in the Hyper-Digital Era with John Rossman
Tech Intersect™ with Prof Tonya M. Evans
Clarity in Problem Solving and Outcome Thinking
Achieving success in digital transformations requires clarity within the team about the problem being solved and the desired outcome. By identifying the 'what sucks' for the customer, companies can gain a deeper insight into the core problem and offer a solution that customers are willing to pay for. By embracing 'thinking in outcomes' and adopting a strategy similar to Amazon's working backwards approach, companies can enhance clarity and align their efforts towards delivering successful solutions.
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