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Booking CEO Glenn Fogel wants you to take out your travel frustrations on AI chatbots
Decoder with Nilay Patel
Value in Diversity Over Uniformity
Maintaining duplicated functions within an organization can provide significant benefits despite the apparent inefficiencies. Standardization may incur costs such as delays and slowdowns that can outweigh its advantages. Allowing divisions to operate independently fosters agility and innovation, particularly in the early stages of growth. However, as the company matures and growth inevitably slows, it becomes crucial to reassess operational structures. Leaders must balance the need for efficiency through standardization with the potential loss of momentum, ensuring that any changes enhance rather than hinder organizational performance.
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