Episode 29: Decoding subtle cues
Decoding Sales
00:00
Empathetic Communication and Engaging Participants
Acknowledging when participants want to join a conversation by noticing their unmute button activity and inviting them to speak not only fosters a smoother and more eloquent atmosphere but also aligns the energy in the conversation. Being attentive to cues like unmuted microphones, actively inviting input, and empathetically encouraging those who seem hesitant to interrupt can significantly enhance communication and show genuine care for participants.
Play episode from 19:25
Transcript
