A high performer aims to constantly improve and exceed expectations. Rather than accepting the current reality, they strive to achieve higher levels of success. They celebrate excellence but also take the time to reflect and learn from their experiences. Negative feedback is seen as an opportunity for growth, and lessons learned are documented instead of being framed as mistakes. This reframing allows people to acknowledge and share the lessons they have learned without fear of judgment. By emphasizing the importance of learning and continuous improvement, high performers create a culture of excellence and innovation.

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