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The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch cover image

20 Product: Hugo Barra on Lessons Building Hardware Products at Android, Xiaomi, Oculus, and Detect; Feature Kings vs. Budget Kings; 996 Work Culture in China; There Are No MVPs in Hardware; The 3.5-Hour Recruiting Interview

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

NOTE

Detecting the Emotional Needs of Customers

When entering a new category, you have to rely on intuition more than data. How do you truly detect emotional need of customers? You don't ask direct questions. It's really sort of that voice of the customer at play. And I think that takes me to my question now, which is that you have the emotional need and then you product market or market your product around that.

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