Unpacking DORA’s State of DevOps Report | Nathen Harvey
Dev Interrupted
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The Impact of User Focus on Organizational Performance
Teams that prioritize user-focused approach have 40% better organizational performance in contrast to traditional operations. Understanding how customers use the application and meeting their promises changes the meaning of reliability. Similarly, for platform engineering, focusing on developers' needs and eliminating friction points increases efficiency. User-centered teams yield higher performance.
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