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S6 E6: The Little Makeup Brand Who Could: How Jones Road Conquered DTC

Limited Supply

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Optimizing Customer Journey and Ad Strategy for Incremental Lift

The team tested multiple customer journeys including landing page to PDP, landing page straight to checkout, landing page to quiz, and quiz to lander, with landing page to quiz yielding the best conversion rate. They have quizzes with six or seven questions, and are continuously testing and optimizing the quiz for hero products. They are running reach-focused ads and have seen incremental lift from this strategy. They are planning to test optimizing a campaign for quiz completions over a 12-week period. Their current focus is on testing and optimizing customer journeys and ad strategies for incremental lift.

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