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#383 Todd Graves and his $10 Billion Chicken Finger Dream

Founders

ANECDOTE

Raising Cane's 'Love' Department

  • Todd Graves prioritizes positive reinforcement and appreciation for his employees, creating a 'Cane's Love' department.
  • This department focuses on respecting, rewarding, and recognizing crew members, even for small acts of service.
  • Graves emphasizes that good quality work comes from positive motivational management, visiting kitchens and offering praise to employees.
  • He believes in caring for his employees, which in turn motivates them to work harder, leading to a positive work environment and efficient service.
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