Coinbase CISO breaks down common crypto scam tactics and how to protect yourself
The Scoop
Reverse Authentication in Financial Institutions
Financial institutions use a tactic called reverse authentication to make customers feel like they have authenticated themselves, which is effective in making individuals less defensive. Customers are advised to always hang up and independently contact the financial institution using verified contact details to ensure the legitimacy of the call. Some financial institutions train consumers to provide sensitive information over the phone, which is discouraged by the speaker. The speaker emphasizes the importance of initiating contact directly to avoid falling victim to scammers.
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