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117. Say It, See It: How to Connect Through Conversation

Think Fast Talk Smart: Communication Techniques

NOTE

Using Pre-Mortem Reflection to Avoid Questionable Decisions

Be aware of cognitive biases and focus on the downsides of decisions. Do a pre-mortem and imagine the worst-case scenario before making a decision. Reflection after decision-making is crucial. Consider the example of new coke and learn from past mistakes.

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