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Adaptability and Resilience in Times of Crisis
In the face of a drastic drop in business due to the global spread of the virus, Airbnb adapted by prioritizing principles to navigate the crisis. They focused on preserving cash as oxygen to sustain the company during the altitude loss, considered all stakeholders - guests, hosts, and employees - in decision-making, and emphasized the need for trust in swift decision-making. The company's resilience and ability to swiftly adjust strategies highlight the importance of adaptability in turbulent times.