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Creator Lab - interviews with entrepreneurs and startup founders cover image

Rahul Vohra, Superhuman // Masterclass In Finding Product Market Fit & Turning E-Mail Into A Video Game

Creator Lab - interviews with entrepreneurs and startup founders

NOTE

Balance Delight and Feedback for Growth

Startups should avoid focusing solely on either user love or feedback. Doubling down only on what users love limits the customer base, while solely acting on feedback may lead to being overtaken by competitors. Continuous investment in differentiating features is essential for delighting users and ensuring long-term growth and scaling.⠀

--- QUOTE --- “You can't let [user feedback] be your only guiding light because eventually a competitor will overtake you.”

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