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Task Conflict and Relationship Conflict
The way teams handle task conflict and relationship conflict is often behind successul teams and unsuccessful teams. The absence of conflict is not harmony, it's apathy. If you're in a group where people never disagree, the only way that could really happen is if people don't care enough to speak their minds. In order to get to wise decisions, creative solutions, we need to hear a variety of perspectives. And task conflict is one of the ways that we get there.