Deep Dive with Ali Abdaal  cover image

How To Influence People: Marketing Secrets Behind The World’s Biggest Brands - Rory Sutherland

Deep Dive with Ali Abdaal

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Get a gift for clients kids, not them, Disney towel animals

Directing service gestures towards people's kids is a particularly clever thing to do, as making a fuss of people's kids gratifies the parents more than if you make a fuss of them./nAccording to evolutionary psychology, making a fuss of people's kids gratifies the parents more than if you make a fuss of them./nIt is recommended to buy a present for the client's children as it is good, Darwinian stuff./nPerforming small gestures like turning towels into an elephant or a swan for young children can have a huge impact on their happiness and satisfaction.

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