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Simple Complexity: Interview with William Donaldson
The Soul of Enterprise: Business in the Knowledge Economy
The Challenge of Making Systems Predictable and Repeatable
The common goal of making a system predictable and repeatable to scale is a fool's errand, as the outside world and internal models are constantly changing. People and technology age, products and services change, and customers evolve. Change is inevitable, and thus, people must be prepared to embrace it.
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