#261 Gary Klein- Deconstructing How Experts Make Decisions
What Got You There with Sean DeLaney
Are There Any Other Really Good Interview Questions?
Experienced decision-makers do not rely on a standard set of questions but prefer to stay curious and engaged in the situation at hand. Having a checklist of questions can hinder understanding rather than aid it. During cognitive interviews, it is crucial to focus on the incident, its unfolding, unexpected events, and the reasons behind challenging or confusing aspects, rather than sticking to a predefined guide.
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