1min snip

A Productive Conversation cover image

Jason Silver Talks About Finding Happiness in Work and the Power of Reflection

A Productive Conversation

NOTE

Decisions Demand Process, Not Just Outcomes

Making challenging decisions often lacks formal training, leading individuals to evaluate choices based solely on outcomes rather than the decision-making process itself. This tendency to judge decisions by their results, known as 'resulting,' undermines the quality of the decision. For instance, determining the value of a gamble on an uncertain outcome, such as flipping a coin to decide to jump off a cliff, exemplifies how outcome-based assessment fails. Recognizing decision-making as a crucial skill and incorporating it into workforce training is essential for developing better decision makers.

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