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Underestimating Resolve Can Backfire
In February 2000, a significant event unfolded when 23,000 Boeing engineers initiated the largest white-collar strike in U.S. history, yet top executives, including President Harry Stonecipher, remained unyielding in their refusal to negotiate. Their belief that the engineers would ultimately capitulate led to a prolonged strike, highlighting the risks of underestimating the determination of workers.