How to Be a Supercommunicator with Journalist & Author Charles Duhigg
What Could Go Right?
Understanding Conversations in Three Categories
Conversations can be classified into three main categories: practical conversations for making plans or solving issues, emotional discussions for expressing feelings and seeking empathy, and social conversations focusing on societal relationships and identities. The science of communication has benefited from advances in neural imaging and data collection, enabling a deeper understanding of how different types of conversations occur and affect relationships.
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