3min snip

Founders cover image

#330 Les Schwab (Charlie Munger recommended this book)

Founders

NOTE

**Empowering frontline employees & decision making from the LOWEST level **

Success in a business comes from creating a good place to work, offering opportunities, and being proud of the company. Incentives drive behavior and create a sense of ownership among employees. The focus should be on frontline employees who interact with customers, rather than top executives. Empowering and recognizing employees is crucial for success. Decision making should be kept at the lowest level, allowing managers to have the authority to make daily decisions and run their own show.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode