35sec snip

All the Hacks with Chris Hutchins cover image

Using Radical Candor to Strengthen Relationships at Work and Home with Kim Scott

All the Hacks with Chris Hutchins

NOTE

Listening with the Intent to Understand, Not Respond

Silence is powerful in conversations and can lead the other person to continue speaking and sharing. It is essential to listen with the intent to understand rather than reacting defensively when receiving feedback. Being defensive does not imply weakness or a lack of openness to feedback.

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