3min snip

At Work with The Ready cover image

The Future of HR: Building Your Capabilities, Pt. 1 - Getting to Level 3

At Work with The Ready

NOTE

Applying a UX/Product Design Approach to HR: Get Clear on Who You're Designing For

To effectively implement a user experience (UX) approach in HR, it is crucial to identify the specific user and their needs at different moments. Without clarity on the end user, designing processes becomes challenging and leads to vague solutions. HR needs to involve a diverse team including users, designers, and operations from the outset to sprint and test solutions iteratively, ultimately leading to a pilot before full implementation. This contrasts with traditional HR practices that involve extensive planning and focus groups resulting in toothless rollouts. Responding promptly to user needs, rather than appeasing the loudest voice, is key in transforming HR product and service delivery.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode