Don’t be “Nice” - Keep Hard Conversations Small

Having hard conversations early makes them easier. Avoiding conflict by being 'nice' can lead to bigger issues in the future. Not addressing problems promptly can lead to resentment, allowing bad behavior to continue. Confronting issues when they are small prevents them from escalating into major problems, which can be destructive for a business. Procrastinating on hard conversations only makes them more difficult in the long run.