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Building Continuity for Business Success
Implementing an onboarding process with a substantial upfront investment and rich customer experience can help businesses retain customers for longer periods. By charging a significant amount initially, customers feel committed and are more likely to stay long-term, as leaving means losing the initial investment. This approach allows businesses to focus on creating a superb customer onboarding experience, allocating resources to customer acquisition, and fostering customer loyalty over time through a continuous payment model.