
#71 Jeff Bezos' Shareholder Letters
Founders
Jeff Bezos' Philosophy on Decision-Making and 'Day One' Mentality at Amazon
Amazon aims to be an 'invention machine', combining the customer service capabilities of a large company with the nimbleness of a startup. Bezos emphasizes the importance of differentiating between type one and type two decisions, highlighting that quick decisions should be made by high-judgment individuals. He warns against the tendency of large organizations to use slow decision-making processes for all decisions, hindering speed, inventiveness, and experimentation. Bezos stresses the significance of maintaining a 'Day One' mentality to avoid stasis, irrelevance, decline, and ultimately, death in a company, even as it grows in size.
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