
Must-have Chase cards | Ep215 | 8-12-23
Frequent Miler on the Air
Leveraging Hotel Manager for Special Requests
Sending an email to a hotel manager before a stay with special requests can be beneficial. Targeting a high-level manager like a general manager can ensure that your requests are taken seriously, even if they are passed on to someone else. An experience at the Ghent Marriott in Ghent, Belgium, highlighted the success of this approach. By contacting the hotel manager, the speaker managed to utilize free night certificates and paid nights across separate reservations, maximizing benefits from varying status levels within the family.
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