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Leveraging Documents and Data to Create a Custom LLM Chatbot

The Real Python Podcast

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Understanding the Importance of Tailoring Customer Experience

Tailoring the customer experience involves asking the right questions about who the intended audience is - whether it’s a business leader, a customer service agent, or a tech-savvy consumer. Understanding the audience’s level of expertise, such as proficiency in using search engines, is crucial in designing an effective system like chat GPT to provide value to users who are adept at such interactions.

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