The speaker's transformative mayoral leadership involved comprehensive changes in Caracas, making it the safest municipality in Venezuela by implementing effective policing strategies and simplifying taxation. Citizen engagement was vital, as the mayor took a hands-on approach by interacting with residents daily, emphasizing on being the best ally of the citizen. This approach fostered a commitment to service among all municipal departments, aligning to the mission of serving the citizens. Despite facing intense protests, the mayor's strong connection with the people and dedication to motivating and learning from them stood out as a significant aspect of his mayoral experience.

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