Debate is seen as a performance and can be entertaining, but it lacks human connection which conversation emphasizes. In conversation, looping for understanding is crucial to show active listening. This involves asking a question, summarizing the speaker's words, and confirming understanding. By using this technique, individuals become more likely to listen to each other, creating a genuine exchange rather than just waiting for their turn to speak.
When EconTalk's Russ Roberts sat down with Charles Duhigg to talk about his new book on the art of conversation, Supercommunicators, Roberts tried to apply some of its lessons to his conversation with the author. The result is this special conversation between two people eager to connect and communicate. Enjoy.