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Scaling Knowledge: Matt Duignan on Microsoft’s Human Insight System

Rosenfeld Review Podcast

NOTE

Managing Organizational Knowledge: Keep Insights In Context

We've created a system to capture insights from our research reports using a structured approach. This makes the insights searchable, findable, and linkable. However, we've learned that it's important to avoid decontextualizing the insights. Designing the interface plays a crucial role in keeping the individual pieces findable while maintaining their context.

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