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Adopting a GM mindset & building a resilient business w/ Sandeep Chennakeshu #128

The Engineering Leadership Podcast

NOTE

Two Key Factors in a Business Model: Stickiness and Operating Leverage

The first thing to look for in a business model is stickiness, meaning the ability to retain customers in the face of competition./nCreating stickiness comes down to differentiation and creating enough pain for customers to switch to a competitor./nThe second thing to look for is operating leverage, or how much of the top-line revenue trickles down to the bottom line./nHigh operating leverage indicates a more efficient business model.

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