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Lenny's Podcast: Product | Growth | Career cover image

Inside Canva: Coaches not managers, giving away your Legos, and running profitably | Cameron Adams (co-founder and CPO)

Lenny's Podcast: Product | Growth | Career

NOTE

Lowering Barriers and Increasing Delight in Onboarding

By keeping the interest high and the effort low in the onboarding process, users are able to quickly achieve tasks they never thought possible before. This approach led to users expressing surprise and realizing their potential, with feedback such as 'I didn't know I could be a designer.' The key to successful onboarding is to lower barriers to entry and maximize delight, aiming to provide users with a positive and empowering experience.

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