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Start Simple to Build Confidence
Organizations should initially focus on internal productivity use cases for generative AI rather than customer-facing applications due to higher risks. It is prudent to begin with less critical, lower visibility projects while developing understanding and data management capabilities, especially with semi-structured data. A thorough data assessment is essential, asking key questions about trust, integrity, and risk exposure of datasets. It is vital for organizations, regardless of their size, to evaluate their risk tolerance during this process.