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#360 Robert Kierlin: Founder of Fastenal
Founders
Simplicity in Rules Fosters Growth
Organizational effectiveness hinges on concise principles aligned with a common goal rather than extensive manuals. A few clear rules should emphasize the organization's primary objective, which, in this case, focuses on growing the company through customer service. Regularly assessing actions against this goal ensures that time is well spent. Additionally, prioritizing training supports individual development, as most employees start with limited expertise. Recognizing potential and facilitating advancement from entry-level positions to executive roles cultivates a skilled workforce.
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