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Balancing Feedback in Work Evaluation
Feedback in work evaluation can be categorized into three buckets: evaluating work product through metrics like renewal rate or NPS, understanding how others experience you by being open to feedback for personal growth, and discerning between positive and critical feedback where the ratio in high-performing teams is five positive to one critical, in average teams it's three to one, and in underperforming teams it's one to one. The balance of positive feedback allows critical feedback to be constructive and beneficial for team performance.