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Conversation with Claire Hughes Johnson — Building Great Teams, Managers, and Self-Awareness

The Prof G Pod with Scott Galloway

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Importance of Diversity, Equity, and Inclusion in Teams

Incorporating diversity, equity, inclusion, and belonging is essential in teams to enhance performance and results. Diversity should be measured not just in visible characteristics like race or gender but also in experiences, beliefs, and perspectives. While homogeneous teams may perform well initially due to shared experiences, diverse teams, when managed inclusively, can achieve three to five times better performance. Studies show that inclusive teams, like those in intensive care units, have significantly lower mortality rates due to better collaboration and communication among team members. Focusing on developing better managerial skills and instilling inclusive practices can lead to superior business outcomes by leveraging the strength of diverse teams.

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