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Organizational Structures that enable Knowledge Flow with Stuart French
Because You Need to Know®
Discretionary Decision-Making v.s. Non-Discretionary Decision-Making
The key insight is that there are two types of decisions: discretionary decision-making and non-discretionary decision-making. Non-discretionary decisions, like responding to a house on fire with kids inside, require immediate action based on instinct and training, without the luxury of time for research or deliberation. Preparation, training, and alertness are essential for non-discretionary situations. This distinction between decision-making types is crucial in understanding the need for different preparation and responses depending on the nature of the decision at hand.
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