Boston Market's rapid expansion through aggressive franchising and funding from Wall Street ultimately led to its decline, as the company diluted its talent pool and prioritized short-term growth over sustainability. In contrast, Chick-fil-A, under the leadership of a faith-driven entrepreneur, focused on steady growth with a clear mission, resulting in long-term success. The distinction between 'mercenaries,' who chase quick profits and expansion at the expense of quality, and 'missionaries,' who are committed to a purpose, highlights the importance of vision and values in business longevity.

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