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Andy Rachleff on management theory, Reed Hastings’ genius, lessons from passing on Netflix & more | E1158

This Week in Startups

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Achieving Profitability Through Customer Retention

Understanding customer acquisition costs, churn rates, and product-market fit is crucial for achieving profitability. While some companies use advertising as a culture exercise, most use it for customer acquisition or brand building. Enterprise companies may find it easier to succeed than consumer companies due to factors like product-market fit.

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