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The Difference Between Complaining and Informing Someone of a Mistake Eckhart Tolle
Complaining is not speaking directly to the person who can resolve your issue. Eckhart Tolle explains that complaining is not the same as informing someone of a mistake or deficiency. Not complaining doesn't mean accepting bad quality or behavior. It's okay to neutrally state the facts, such as telling the waiter that your soup is cold and needs to be heated up.